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How to Update Your Innoslate Enterprise License Key

This guide provides step-by-step instructions to apply a new license key for Innoslate Enterprise.

To activate a new license key, users will need to update the "GLOBAL_LICENSE_KEY" field (highlighted in red in the image below) in the settings properties file located within the drive where Innoslate is installed. 

Step 1: Locate and Update the Settings File

  1. Navigate to the settings properties file in the Innoslate installation directory. The typical path is:
    C:\Innoslate4\apache-tomcat-8.5.30\webapps\innoslate4\WEB-INF.

  2. Open the settings file and locate the GLOBAL_LICENSE_KEY field (highlighted in red in the reference image).

  3. Replace the existing license key with the new one.

  4. Save the changes to the file.

global license key highlight settings prop file-2

Step 2: Restart Innoslate

  1. Restart the Innoslate application to activate the new license key using one of these methods:

    • Run the Innoslate restart script located at:
      C:\Innoslate4\utilities\restart_innoslate_service.cmd.

    • Use the Windows Services panel to restart the Innoslate service.

  2. Note: A full system restart may be necessary in some cases for the changes to take effect.

Step 3: Update the Organization License (Super Admin)

  1. Log in to Innoslate as a super admin (a user listed in the ADMINS field of the settings properties file).

  2. Go to the Admin Dashboard.

  3. Expand the left sidebar by clicking the '<' symbol to view your organizations.

  4. Select the relevant organization and update the license expiration date as needed.

update license admin dash

Helpful Tip

Keep the left sidebar expanded for easier navigation. Click the '<' symbol to toggle the sidebar visibility.

To continue learning about Innoslate Enterprise Super Admin Docs, Click Here.

(Next Article: Creating Organizations)