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How to Update Your Innoslate Enterprise License Key

This guide provides step-by-step instructions to apply a new license key for Innoslate Enterprise.

To activate a new license key, users will need to update the "GLOBAL_LICENSE_KEY" field (highlighted in red in the image below) in the settings properties file located within the drive where Innoslate is installed. 

Step 1: Locate and Update the Settings File

  1. Shutdown Innoslate in Windows Services or run force_stop_innoslate.cmd via C:\Innoslate4\utilities.

  2. Navigate to the settings properties file in the Innoslate installation directory. The typical path is:
    C:\Innoslate4\apache-tomcat-8.5.30\webapps\innoslate4\WEB-INF.

  3. Open the settings file and locate the GLOBAL_LICENSE_KEY field (highlighted in red in the reference image).

  4. Replace the existing license key with the new one.

  5. Save the changes to the file.

global license key highlight settings prop file-2

Step 2: Confirm Platform-Specific Settings (If Applicable)

This step only applies when using an Innoslate License tied to a specific deployment environment (e.g., containerized or cloud-based installations generated via the Innoslate License ID Generator). For standard local or legacy licenses using a direct GLOBAL_LICENSE_KEY update, proceed directly to Step 3.

  1. Verify or Set the PLATFORM= Parameter

When deploying Innoslate Enterprise with a license associated with an Innoslate License ID in Docker, Amazon Web Services (AWS), or Microsoft Azure environments, ensure the PLATFORM setting is correctly specified in your configuration (e.g., environment variables, Docker run/compose file, or deployment scripts). Leaving this option blank or empty sets it to the default local or legacy license type.

Supported parameters that must have this setting configured :

  • PLATFORM= DOCKER — Use for Docker/container-based deployments.

     

  • PLATFORM= AWS — Use for Amazon Web Services deployments.

     

  • PLATFORM= AZURE — Use for Microsoft Azure deployments.

Important: Selecting an incorrect platform type during License ID generation or configuration can cause license validation failures. Refer to the Innoslate Enterprise License Platform Types documentation for details on generating or updating the License ID with the proper platform.

Step 3: Restart Innoslate

  1. Restart the Innoslate application to activate the new license key using one of these methods:

    • Run the Innoslate restart script located at:
      C:\Innoslate4\utilities\restart_innoslate_service.cmd.

    • Use the Windows Services panel to restart the Innoslate service.

  2. Note: A full system restart may be necessary in some cases for the changes to take effect.

Step 4: Update the Organization Licenses (Super Admin)

  1. Log in to Innoslate as a super admin (a user listed in the ADMINS field of the settings properties file).

  2. Go to the Admin Dashboard.

  3. Expand the left sidebar by clicking the '<' symbol to view your organizations.

  4. Select the relevant organization and update the license counts and license expiration date as needed.

  5. Select 'Save.'

update license admin dash

Helpful Tip

Keep the left sidebar expanded for easier navigation. Click the '<' symbol to toggle the sidebar visibility.

To continue learning about Innoslate Enterprise Super Admin Docs, Click Here.

(Next Article: Creating Organizations)