The Change Request widget is a critical tool for managing changes within a project. It provides an overview of all proposed changes, their current status, and any necessary actions. This widget helps maintain transparency in the configuration management process and allows users to track the progress of each change request from initiation to resolution.
The ‘Change Request’ widget displays change requests that have been made by reviewers on any entity within your project using the ‘change request’ tab located in the left side panel of Entity View.
Image 1: Change Request Widget with Change Request selected
Adding a ‘Change Requests’ Widget
1. From your Project Dashboard, click the ‘ Add Widget’ button.
.webp?width=232&name=chrome_ydgExW5zw3%20(1).webp)
Image 2: 'Add Widget' Option Project Dashboard
2. The ‘Adding Widget’ modal will appear. Select ‘Change Requests’.
Image 3: Select Change Request Widget on Adding Widget Dialog
3. Customize your ‘Change Request’ widget by selecting a ‘Widget Title’, 'Change Requests Filter' (either All, Approved, Rejected, Resolved, or Unresolved), a User Filter (default is all users), filter by entity (v4.14.2), and From and To Dates. Once you have your desired settings, click ‘Add’ to add the widget to the dashboard.
Image 4: Change Request Widget Dialog (v4.14.2)
Change Request Widget
Once you have created the change request Widget, all change requests made by "Reviewers" in a project will be communicated in this widget. Owners have the ability to manage Change Requests directly from the widget or in Entity View by navigating to the entity with the hyperlink.
Image 5: Change Request Widget Activated
Users also have the option to keep the widget in a fixed position by using the lock icon, adjust the settings of the Change Requests using the gear icon, or close and remove it from the Project Dashboard with the close 'X' icon.
To continue learning about Communications Widgets, Click Here.
(Next Article: Feedback Widgets)